Overview
There may be times when you need to zero out or mark an invoice as paid in LawPay.
Below, you will see two options for representing a write off.
Option 1
This option shows the cost of the flat fee, time or expense but also shows that you will not be charging for that item. It is helpful to add a comment in the description field as to why you are writing it off as "non-billable". Learn more about non billable entries here.
Go to the Invoicing tab.
Select Invoices.
Select the invoice with the balance you would like to write off.
Select the Edit Invoice button.
In the Note field, type 'Write Off'.
Select the Non Billable box.
Verify that the balance is zero and save the invoice.
Option 2
Apply a discount to the invoice.
Select $ or % for discount.
Enter Discount Amount.
In the Notes box, type 'Write Off'.
Verify that the balance is zero and save the invoice.
Note: Prior to closing a case, you will need to make sure all accounts receivables (time entries, expenses or legal fees) are either paid for or written off.